Right of cancellation

Right of withdrawal

Right of withdrawal for consumers

(A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his self-employed professional activity.)

Cancellation

Withdrawal

You have the right to withdraw from this contract within fourteen days without giving reasons.
The withdrawal period is fourteen days from the day on which

– on which you or a third party nominated by you who is not the carrier has taken possession of the goods, provided that you have ordered one or more goods under a single order and that they are delivered in a uniform manner;

– on which you or a third party designated by you, who is not the carrier, has taken possession of the last goods, provided that you have ordered several goods under a single order and they are delivered separately;

– on which you or a third party designated by you who is not the carrier has taken possession of the last partial shipment or piece, if you have ordered goods that are delivered in several partial shipments or pieces;

In order to exercise your right of withdrawal, you must inform us (Thorsten Ritz, Hauptstrasse 13, 28844 Weyhe, telephone number: 0163/ 7382174, e-mail address: th.ritz@ninjutsu-europa.de) of your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post or e-mail). You can use the attached model withdrawal form for this, but it is not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.



If you withdraw from this contract, we must reimburse you all payments we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day, on which we received the notification of your withdrawal from this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless otherwise expressly agreed with you; in no case will you be charged any fees for this repayment.

We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the expiry of the fourteen day period.

You will bear the direct costs of returning the goods.

They only have to pay for any loss in value of the goods if this loss of value is due to handling of them that is not necessary to check the nature, characteristics and functioning of the goods.

If you have requested that the services should start during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you inform us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.

Reasons for exclusion or extinction

The right of revocation does not apply to contracts

– for the supply of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
– for the delivery of goods that may deteriorate quickly or whose expiry date would be quickly exceeded;
– the supply of alcoholic beverages, the price of which was agreed at the time of conclusion of the contract, but which can be delivered no earlier than 30 days after the conclusion of the contract and the current value of which depends on fluctuations in the market over which the trader has no control;
– for the supply of newspapers, magazines or magazines, with the exception of subscription contracts;
– for the provision of services related to leisure activities, where the contract provides for a specific date or period for the provision of services.

The right of withdrawal expires prematurely in the case of contracts

– for the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery;
– for the supply of goods if, after delivery, they have been inseparably mixed with other goods due to their nature;
– to supply sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery;
– for the provision of services, where the trader has provided the service in full and has only started to perform the service after the consumer has given his express consent to this and at the same time has confirmed his knowledge that he will lose his right of withdrawal if the trader fulfils the contract in full.


Sample withdrawal form

 

(If you wish to withdraw from the contract, please fill out this form and return it.)

– To Thortsen Ritz, Hauptstrasse 13, 28844 Weyhe, e-mail address: th.ritz@ninjutsu-europa.de :

– I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)

– Ordered on (*)/ received on (*)

– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if notified on paper)
– Date

(*) Delete what is inappropriate.